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Hotmail

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Gary Littlemore
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Junior Member

Hi,

I've had a number of users on my website trying to register for an account and everyone trying to register with an hotmail email address isn't receiving the validation email. Everyone else it seems to be working.

Does anyone know how to fix this?
Edited by Gary Littlemore on 26-05-2010 19:29,
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Druid
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Druid 10
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answered
Member

Could it be a possibility that the email is sent to their junk E-mail box?
Edited by Druid on 26-05-2010 23:59,
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wantp
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wantp 10
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answered
Junior Member

Yes, try to tell your users to check your validation email in the spam @ junk inbox of their hotmail account.
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Gary Littlemore
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Junior Member

I've asked about 3 people and they all said that it wasn't in a spam folder.
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Gary Littlemore
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Junior Member

I've had two more people registering with a @hotmail account and they both haven't had the email and both have checked their spam folder and nothing in it.
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— 2 months later —
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Tank10
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Tank10 10
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answered
Newbie

I've had that problem before. The issue was solved when I contacted Support and had them add my e-mail extension (live.com) to their server.
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Gary Littlemore
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Junior Member

That's what it did thanks, all sorted now.
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Druid 10
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wantp 10
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G
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Tank10 10
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