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Strange Issue with registration

Asked Modified Viewed 3,189 times
T
TwifanUK
T
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asked
Junior Member

Hi,

I am trying to add someone to the site but it's saying that their email/username is already in use. I have searched the members list and there is nobody with that username on it.

Also, the same person just registered again with new email/username and they're not appearing on the members list at all. Not even as deactivated or anything.

The site is http://www.mmmboptastic.com

I am running v7.02.01

Does anyone know what could be causing this problem?

Thanks in advance :)

Merged on Aug 19 2012 at 22:48:45:
UPDATE:

I just registered an account on the site to test it. I got the confirmation email and it took me to the site.

It didn't update the most recent registration on the main page and still says "Newest Member: Jessica velez", so I checked the members list in admin cp.

The username I registered (jojowrites) isn't on there.

It appears that the site/database isn't updating or something. I'm crap at databases etc so don't know what I would have to do.
Edited by TwifanUK on 19-08-2012 22:48,
0 replies

10 posts

P
PolarFox
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answered
Veteran Member

Admin-approval is on?
0 replies
T
TwifanUK
T
  • Junior Member, joined since
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answered
Junior Member

Hi,

Nope.

Registration settings are as follows:

Enable registration - Yes
Email verification - Yes
Admin activate - No
Validation code - Yes
Terms of agreement - No
0 replies
P
PolarFox
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answered
Veteran Member

Latest version of this branch is 7.01.05 update it please.
0 replies
W
Wanabo
W
Wanabo 10
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answered
Senior Member

Did you try repairing the tables?
0 replies
T
TwifanUK
T
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answered
Junior Member

How would I repair the tables?
0 replies
W
Wanabo
W
Wanabo 10
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answered
Senior Member

You need to have access to phpmyadmin or something simular. Most of the time your hoster provide these tools in your hosting panel.
0 replies
T
TwifanUK
T
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answered
Junior Member

I have access to MySQL Databases

From checking the DB:
mmmbop_site.fusion3GSQL_admin                      OK
mmmbop_site.fusion3GSQL_admin_resetlog             OK
mmmbop_site.fusion3GSQL_article_cats               OK
mmmbop_site.fusion3GSQL_articles                   OK
mmmbop_site.fusion3GSQL_aw_ec_cats                 OK
mmmbop_site.fusion3GSQL_aw_ec_events               OK
mmmbop_site.fusion3GSQL_aw_ec_events_in_cats       OK
mmmbop_site.fusion3GSQL_aw_ec_logins               OK
mmmbop_site.fusion3GSQL_aw_ec_settings             OK
mmmbop_site.fusion3GSQL_awec_attachments           OK
mmmbop_site.fusion3GSQL_awec_login_options         OK
mmmbop_site.fusion3GSQL_bbcodes                    OK
mmmbop_site.fusion3GSQL_blacklist                  OK
mmmbop_site.fusion3GSQL_captcha                    OK
mmmbop_site.fusion3GSQL_comments                   OK
mmmbop_site.fusion3GSQL_custom_pages               OK
mmmbop_site.fusion3GSQL_download_cats              OK
mmmbop_site.fusion3GSQL_downloads                  OK
mmmbop_site.fusion3GSQL_email_verify               OK
mmmbop_site.fusion3GSQL_errors                     OK
mmmbop_site.fusion3GSQL_faq_cats                   OK
mmmbop_site.fusion3GSQL_faqs                       OK
mmmbop_site.fusion3GSQL_flood_control              OK
mmmbop_site.fusion3GSQL_forum_attachments          OK
mmmbop_site.fusion3GSQL_forum_poll_options         OK
mmmbop_site.fusion3GSQL_forum_poll_voters          OK
mmmbop_site.fusion3GSQL_forum_polls                OK
mmmbop_site.fusion3GSQL_forum_ranks                OK
mmmbop_site.fusion3GSQL_forums                     OK
mmmbop_site.fusion3GSQL_infusions                  OK
mmmbop_site.fusion3GSQL_messages                   OK
mmmbop_site.fusion3GSQL_messages_options           OK
mmmbop_site.fusion3GSQL_new_users                  OK
mmmbop_site.fusion3GSQL_news                       OK
mmmbop_site.fusion3GSQL_news_cats                  OK
mmmbop_site.fusion3GSQL_online                     OK
mmmbop_site.fusion3GSQL_panels                     OK
mmmbop_site.fusion3GSQL_photo_albums               OK
mmmbop_site.fusion3GSQL_photos                     OK
mmmbop_site.fusion3GSQL_poll_votes                 OK
mmmbop_site.fusion3GSQL_polls                      OK
mmmbop_site.fusion3GSQL_posts                      OK
mmmbop_site.fusion3GSQL_ratings                    OK
mmmbop_site.fusion3GSQL_settings                   OK
mmmbop_site.fusion3GSQL_settings_inf               OK
mmmbop_site.fusion3GSQL_shoutbox                   OK
mmmbop_site.fusion3GSQL_site_links                 OK
mmmbop_site.fusion3GSQL_sitemapxml                 OK
mmmbop_site.fusion3GSQL_sitemapxml_customlinks     OK
mmmbop_site.fusion3GSQL_smileys                    OK
mmmbop_site.fusion3GSQL_submissions                OK
mmmbop_site.fusion3GSQL_suspends                   OK
mmmbop_site.fusion3GSQL_thread_notify              OK
mmmbop_site.fusion3GSQL_threads                    OK
mmmbop_site.fusion3GSQL_user_field_cats            OK
mmmbop_site.fusion3GSQL_user_fields                OK
mmmbop_site.fusion3GSQL_user_groups                OK
mmmbop_site.fusion3GSQL_user_log                   OK
mmmbop_site.fusion3GSQL_users                      OK
mmmbop_site.fusion3GSQL_weblink_cats               OK
mmmbop_site.fusion3GSQL_weblinks                   OK
mmmbop_site.fusionil231_admin                      OK
mmmbop_site.fusionil231_admin_resetlog             OK
mmmbop_site.fusionil231_article_cats               OK
mmmbop_site.fusionil231_articles                   OK
mmmbop_site.fusionil231_bbcodes                    OK
mmmbop_site.fusionil231_blacklist                  OK
mmmbop_site.fusionil231_captcha                    OK
mmmbop_site.fusionil231_comments                   OK
mmmbop_site.fusionil231_custom_pages               OK
mmmbop_site.fusionil231_download_cats              OK
mmmbop_site.fusionil231_downloads                  OK
mmmbop_site.fusionil231_email_verify               OK
mmmbop_site.fusionil231_errors                     OK
mmmbop_site.fusionil231_faq_cats                   OK
mmmbop_site.fusionil231_faqs                       OK
mmmbop_site.fusionil231_flood_control              OK
mmmbop_site.fusionil231_forum_attachments          OK
mmmbop_site.fusionil231_forum_poll_options         OK
mmmbop_site.fusionil231_forum_poll_voters          OK
mmmbop_site.fusionil231_forum_polls                OK
mmmbop_site.fusionil231_forum_ranks                OK
mmmbop_site.fusionil231_forums                     OK
mmmbop_site.fusionil231_infusions                  OK
mmmbop_site.fusionil231_messages                   OK
mmmbop_site.fusionil231_messages_options           OK
mmmbop_site.fusionil231_new_users                  OK
mmmbop_site.fusionil231_news                       OK
mmmbop_site.fusionil231_news_cats                  OK
mmmbop_site.fusionil231_online                     OK
mmmbop_site.fusionil231_panels                     OK
mmmbop_site.fusionil231_photo_albums               OK
mmmbop_site.fusionil231_photos                     OK
mmmbop_site.fusionil231_poll_votes                 OK
mmmbop_site.fusionil231_polls                      OK
mmmbop_site.fusionil231_posts                      OK
mmmbop_site.fusionil231_ratings                    OK
mmmbop_site.fusionil231_settings                   OK
mmmbop_site.fusionil231_settings_inf               OK
mmmbop_site.fusionil231_site_links                 OK
mmmbop_site.fusionil231_smileys                    OK
mmmbop_site.fusionil231_submissions                OK
mmmbop_site.fusionil231_suspends                   OK
mmmbop_site.fusionil231_thread_notify              OK
mmmbop_site.fusionil231_threads                    OK
mmmbop_site.fusionil231_user_field_cats            OK
mmmbop_site.fusionil231_user_fields                OK
mmmbop_site.fusionil231_user_groups                OK
mmmbop_site.fusionil231_user_log                   OK
mmmbop_site.fusionil231_users                      OK
mmmbop_site.fusionil231_weblink_cats               OK
mmmbop_site.fusionil231_weblinks                   OK



Following repair DB:

mmmbop_site.fusion3GSQL_admin                      OK
mmmbop_site.fusion3GSQL_admin_resetlog             OK
mmmbop_site.fusion3GSQL_article_cats               OK
mmmbop_site.fusion3GSQL_articles                   OK
mmmbop_site.fusion3GSQL_aw_ec_cats                 OK
mmmbop_site.fusion3GSQL_aw_ec_events               OK
mmmbop_site.fusion3GSQL_aw_ec_events_in_cats       OK
mmmbop_site.fusion3GSQL_aw_ec_logins               OK
mmmbop_site.fusion3GSQL_aw_ec_settings             OK
mmmbop_site.fusion3GSQL_awec_attachments           OK
mmmbop_site.fusion3GSQL_awec_login_options         OK
mmmbop_site.fusion3GSQL_bbcodes                    OK
mmmbop_site.fusion3GSQL_blacklist                  OK
mmmbop_site.fusion3GSQL_captcha                    OK
mmmbop_site.fusion3GSQL_comments                   OK
mmmbop_site.fusion3GSQL_custom_pages               OK
mmmbop_site.fusion3GSQL_download_cats              OK
mmmbop_site.fusion3GSQL_downloads                  OK
mmmbop_site.fusion3GSQL_email_verify               OK
mmmbop_site.fusion3GSQL_errors                     OK
mmmbop_site.fusion3GSQL_faq_cats                   OK
mmmbop_site.fusion3GSQL_faqs                       OK
mmmbop_site.fusion3GSQL_flood_control              OK
mmmbop_site.fusion3GSQL_forum_attachments          OK
mmmbop_site.fusion3GSQL_forum_poll_options         OK
mmmbop_site.fusion3GSQL_forum_poll_voters          OK
mmmbop_site.fusion3GSQL_forum_polls                OK
mmmbop_site.fusion3GSQL_forum_ranks                OK
mmmbop_site.fusion3GSQL_forums                     OK
mmmbop_site.fusion3GSQL_infusions                  OK
mmmbop_site.fusion3GSQL_messages                   OK
mmmbop_site.fusion3GSQL_messages_options           OK
mmmbop_site.fusion3GSQL_new_users                  OK
mmmbop_site.fusion3GSQL_news                       OK
mmmbop_site.fusion3GSQL_news_cats                  OK
mmmbop_site.fusion3GSQL_online                     OK
mmmbop_site.fusion3GSQL_panels                     OK
mmmbop_site.fusion3GSQL_photo_albums               OK
mmmbop_site.fusion3GSQL_photos                     OK
mmmbop_site.fusion3GSQL_poll_votes                 OK
mmmbop_site.fusion3GSQL_polls                      OK
mmmbop_site.fusion3GSQL_posts                      OK
mmmbop_site.fusion3GSQL_ratings                    OK
mmmbop_site.fusion3GSQL_settings                   OK
mmmbop_site.fusion3GSQL_settings_inf               OK
mmmbop_site.fusion3GSQL_shoutbox                   OK
mmmbop_site.fusion3GSQL_site_links                 OK
mmmbop_site.fusion3GSQL_sitemapxml                 OK
mmmbop_site.fusion3GSQL_sitemapxml_customlinks     OK
mmmbop_site.fusion3GSQL_smileys                    OK
mmmbop_site.fusion3GSQL_submissions                OK
mmmbop_site.fusion3GSQL_suspends                   OK
mmmbop_site.fusion3GSQL_thread_notify              OK
mmmbop_site.fusion3GSQL_threads                    OK
mmmbop_site.fusion3GSQL_user_field_cats            OK
mmmbop_site.fusion3GSQL_user_fields                OK
mmmbop_site.fusion3GSQL_user_groups                OK
mmmbop_site.fusion3GSQL_user_log                   OK
mmmbop_site.fusion3GSQL_users                      OK
mmmbop_site.fusion3GSQL_weblink_cats               OK
mmmbop_site.fusion3GSQL_weblinks                   OK
mmmbop_site.fusionil231_admin                      OK
mmmbop_site.fusionil231_admin_resetlog             OK
mmmbop_site.fusionil231_article_cats               OK
mmmbop_site.fusionil231_articles                   OK
mmmbop_site.fusionil231_bbcodes                    OK
mmmbop_site.fusionil231_blacklist                  OK
mmmbop_site.fusionil231_captcha                    OK
mmmbop_site.fusionil231_comments                   OK
mmmbop_site.fusionil231_custom_pages               OK
mmmbop_site.fusionil231_download_cats              OK
mmmbop_site.fusionil231_downloads                  OK
mmmbop_site.fusionil231_email_verify               OK
mmmbop_site.fusionil231_errors                     OK
mmmbop_site.fusionil231_faq_cats                   OK
mmmbop_site.fusionil231_faqs                       OK
mmmbop_site.fusionil231_flood_control              OK
mmmbop_site.fusionil231_forum_attachments          OK
mmmbop_site.fusionil231_forum_poll_options         OK
mmmbop_site.fusionil231_forum_poll_voters          OK
mmmbop_site.fusionil231_forum_polls                OK
mmmbop_site.fusionil231_forum_ranks                OK
mmmbop_site.fusionil231_forums                     OK
mmmbop_site.fusionil231_infusions                  OK
mmmbop_site.fusionil231_messages                   OK
mmmbop_site.fusionil231_messages_options           OK
mmmbop_site.fusionil231_new_users                  OK
mmmbop_site.fusionil231_news                       OK
mmmbop_site.fusionil231_news_cats                  OK
mmmbop_site.fusionil231_online                     OK
mmmbop_site.fusionil231_panels                     OK
mmmbop_site.fusionil231_photo_albums               OK
mmmbop_site.fusionil231_photos                     OK
mmmbop_site.fusionil231_poll_votes                 OK
mmmbop_site.fusionil231_polls                      OK
mmmbop_site.fusionil231_posts                      OK
mmmbop_site.fusionil231_ratings                    OK
mmmbop_site.fusionil231_settings                   OK
mmmbop_site.fusionil231_settings_inf               OK
mmmbop_site.fusionil231_site_links                 OK
mmmbop_site.fusionil231_smileys                    OK
mmmbop_site.fusionil231_submissions                OK
mmmbop_site.fusionil231_suspends                   OK
mmmbop_site.fusionil231_thread_notify              OK
mmmbop_site.fusionil231_threads                    OK
mmmbop_site.fusionil231_user_field_cats            OK
mmmbop_site.fusionil231_user_fields                OK
mmmbop_site.fusionil231_user_groups                OK
mmmbop_site.fusionil231_user_log                   OK
mmmbop_site.fusionil231_users                      OK
mmmbop_site.fusionil231_weblink_cats               OK
mmmbop_site.fusionil231_weblinks                   OK


Merged on Aug 21 2012 at 10:20:04:
Had a look in phpMyAdmin but I don't know where to start in there or what to do.

Merged on Aug 21 2012 at 14:47:27:
OK, I am now v7.02.05
Edited by TwifanUK on 21-08-2012 14:47,
0 replies
W
Wanabo
W
Wanabo 10
www.probemyip.com/probe-my-ip-80x15.png
pHp-Fusion.Asia & pHp-Fusion.Fr & pHp-Fusion.Cn are available for a localized support community. Send PB for info.
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answered
Senior Member

Is it ok now?
0 replies
T
TwifanUK
T
  • Junior Member, joined since
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answered
Junior Member

No, it doesn't appear to be fixed at all.

When another person has tried to register they haven't received a verification email and the account they tried to register and got an email doesn't appear on the site. I had a look at the users DB in phpmyadmin and the accounts aren't listed so it's as if the data isn't being written to the database.

I tried registering a test account, got the email and clicked on it. Was taken back to the site. When I logged in as admin the new account isn't on the members list and it doesn't appear on the DB in phpmyadmin either.
0 replies
W
Wanabo
W
Wanabo 10
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pHp-Fusion.Asia & pHp-Fusion.Fr & pHp-Fusion.Cn are available for a localized support community. Send PB for info.
  • Senior Member, joined since
  • Contributed 598 posts on the community forums.
  • Started 94 threads in the forums
answered
Senior Member

Does the registrant appears in the table new_users?
If they do, then there is a problem with the validation.

Check your site settings and make sure you have set the correct url.

If they don't appear in the table new_users then there is something wrong with the registration routine.

In both cases try uploading register.php again.

If you use a .htaccess file disable it temporarily and test the registration routine.
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pHp-Fusion.Asia & pHp-Fusion.Fr & pHp-Fusion.Cn are available for a localized support community. Send PB for info.
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