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Email not working

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delanjp
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Junior Member

I have 2 sites. Site 1 the emails system works fine. No errors at all

Site 2 I get
Your message was not sent for the following reason(s):

Internal error: cannot send your message.

Please try again.


Both sites are using Version 7.02.06

Both sites are using the same email services apart from usernames and password

SMTP Host ssl://smtp.gmail.com

SMTP Port 465
SMTP Authentication? yes
SMTP Username ABC@gmail.com
SMTP Password XYZ


With Site 1 working and site 2 not. What configuration files could I copy from Site 1 to Site 2 to enable site 2

Also What file holds this message. I need to change its colour as it is the same as the background on the theme that is used

Assist greatly appreciated

Regards

James Deland
AKA Delanjp
Edited by delanjp on 02-03-2014 08:38,
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douwe_yntema
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Are both site hosted on the same server?

If not, check if the SMTP port is not blocked by a firewall or something like that.
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delanjp
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Junior Member

Quote

douwe_yntema wrote:

Are both site hosted on the same server?

If not, check if the SMTP port is not blocked by a firewall or something like that.


Both Hosted on the same server.
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delanjp
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Junior Member

:@ All fixed. Turned out to be a corruption in Gmail. Deleted and recreated the offending account and all works.
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Installation Issues - 8

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