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Motion
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Motion 10
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Newbie

Hi Guys

I'm new to Php-Fusion so sorry if this a completly noobish question or if this has been asked a million times, if there is an answer already posted could someone point me in the right direction?

When new users register they recieve the message saying an email will be sent to there email address but users aren't recieving this. I have tried to register a test user myself which has not recieved the email and I have also tried the contact.php which returns an email to my admin info@apathy-guild.co.uk address.

Any idea's?

Thanks in advance.
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afoster
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I am having the same problem and I have checked the junk mail folder. No email is being sent. The email address being used is yahoo.com so I can't imagine that it would be a problem with an obscure email address. Any other ideas?
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D
Darchangel
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3 reasons I have found for this so far are:

SMTP info is wrong.
Port25 is blocked by ISP (or port not open on private server)
Hotmail, Yahoo and AoL data is no longer permitted by some hosts.

Mine worked fine until just over a year ago.

I have tried numerous MX fixes and hosts and still no dice :(
Edited by Darchangel on 22-07-2008 16:39,
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afoster
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Does this have to be set up through SMTP? I thought it was using php mail to send this out.

What is weird is that I can send an email through the Contact Me link and it is being delivered.
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afoster
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Anyone have any idea why no email is received from the person trying to register? As is the person can't get registered. I am using v7rc2
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googlebot
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You are using the mail function. You don't need any of the SMTP details, unless your host requires it.
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afoster
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The registration model works under 6.0.15 but I can't get it to work on v7rc2, and am wondering what the problem is. Can anyone give me an idea? I have tried it numerous times.
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grasshoper
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What is your host? Php mail functions is disabled on some free hosts. Most free host will offer php mail function for fee
Edited by grasshoper on 24-07-2008 05:05,
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afoster
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It is on the same host that has version 6.0.15 and is not a free host. Is there a setting that I am missing? I have a screen dump of the registration settings but can't figure out how to attach it to the reply. The only setting that has a NO is the admin does not have to activate new members, and terms of agreement are not enabled.
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grasshoper
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It seams that php mail function isn't on. I could be wrong though, but that sounds like the problem? Maybe your host can help?
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@grasshoper, if the mail fuction was turned off, contact.php shouldn't work either.
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afoster
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Are there any other ideas out there? Am I the only one experienceing this problem?
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MrSimple
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No, I do not have this problem with v7rc2.
Do you have access to your host mail logs? Just make sure the mail message is sent, or, if not, there should be some error message in the logs.

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SirLagsalot
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Quote

afoster wrote:
The registration model works under 6.0.15 but I can't get it to work on v7rc2, and am wondering what the problem is. Can anyone give me an idea? I have tried it numerous times.



I'm having the exact same problem, upgraded from 6.0.15 to 7rc2 and the system only says that the email could not be sent uppon new user registration. Not even the "Contact me" form works.

What are the major code changes that could afftect this?
Maybe my team can provide a fix...
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Quote

SirLagsalot wrote:

Quote

afoster wrote:
The registration model works under 6.0.15 but I can't get it to work on v7rc2, and am wondering what the problem is. Can anyone give me an idea? I have tried it numerous times.



I'm having the exact same problem, upgraded from 6.0.15 to 7rc2 and the system only says that the email could not be sent uppon new user registration. Not even the "Contact me" form works.

What are the major code changes that could afftect this?
Maybe my team can provide a fix...

Did it work in 6.01.15? Did you change hosts since the upgrade?
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afoster
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Speaking for myself, yes it did work in 6.0.15 and although I did not change hosts, they moved my account to a new platform, vdeck 3.0 if that makes any difference. They upgraded mySQL to 5.0.x and changed the vdeck options that I could see.

I have already asked them about it and their response was that the changes that took place would not have affected this, and that I should look to the author of the CMS.
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Quote

afoster wrote:
Speaking for myself, yes it did work in 6.0.15 and although I did not change hosts, they moved my account to a new platform, vdeck 3.0 if that makes any difference. They upgraded mySQL to 5.0.x and changed the vdeck options that I could see.

I have already asked them about it and their response was that the changes that took place would not have affected this, and that I should look to the author of the CMS.

Try making a new database for a new v6.01.15 site, something different than your current v7 database. Then upload the v6.01.15 files to another directory, such as /v6 on yoursite.com. Set it up (with the database you created for v6) and test out what isn't working on v7. If it does NOT work, it's a host issue.
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SirLagsalot
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I have not changed host or anything like that, i'm hosting from my own server at home and yes it worked without a hitch on 6.01.15

However the problems doesn't end there, i've resently recieved reports on user being unable to log in since the upgrade.
Not even after i change it through my superadmin account.

To top this of i have a 6.01.15 site in another folder running on a subdomain on which email-registrations still works, using the same smtp server.
Edited by SirLagsalot on 01-08-2008 19:40,
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Quote

SirLagsalot wrote:
I have not changed host or anything like that, i'm hosting from my own server at home and yes it worked without a hitch on 6.01.15

However the problems doesn't end there, i've resently recieved reports on user being unable to log in since the upgrade.
Not even after i change it through my superadmin account.

To top this of i have a 6.01.15 site in another folder running on a subdomain on which email-registrations still works, using the same smtp server.

Heh. If you still have the v6.01.15 database backup from when you upgraded to v7, delete your v7 site and try upgrading again, if you haven't already. It's weird, because my registration works fine.
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afoster
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Judging from the small amount of responses to this possible big problem, it appears that it only affects certain people which I find weird. Obviously if I can't find the answer to this problem, I will have to forget about upgrading and continue to use my 6.0.15 version.
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