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  5. Deactivate user doesn't work

Deactivate user doesn't work

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C
Cupid
C
Cupid 10
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Member

When I go into the admin panel under members and try to deactivate a user, it doesn't work. They're still under the members section and completely normal

Any idea why it isn't working?

I use the scroll down menu, select deactivate and it goes back to the screen showing the member with the rest of the members.
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GMUDuckman
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Senior Member

appears to be a bug with 7.01.02... it doesn't work for me either.
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C
Cupid
C
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Member

Well... are they going to fix it?
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— 7 years later —
P
pattyland
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Junior Member

This thread is old, but it's still the first result if you google for problems with account deactivation.

I don't know why, but PHP Fusion tries to send an email if a user if get's deactivated, which was neither working in my case nor wanted. And if the email cannot be sent, it simply does not deactivate the user. Very strange behaviour...

Simply comment out line 503 and 506 in /administration/member.php:

Code Download source
//if (sendemail($data['user_name'], $data['user_email'], $settings['siteusername'], $settings['siteemail'], $locale['email_deactivate_subject'], $message)) {
            $result = dbquery("UPDATE ".DB_USERS." SET user_status='7', user_actiontime='".$response_required."' WHERE user_id='".$user_id."'");
            suspend_log($user_id, 7);
         //}


Yes, core modification are bad but this is imho a bug.
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douwe_yntema
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C
Cupid 10
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G
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D
D
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