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Where is my download?

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D
douwe_yntema
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I tried to download an addon from the addon database.

It is very difficult to find out how to download something there.
Finally I got a pm saying my download was ready in my profile.

But I cannot find anything there to download.

And why do we still not get an email from new pm?
This issue last for more than a year now
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F
Falk
F
Falk 131
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Top Left, ( Your name ) > Account Settings > Digital Downloads ( https://www.php-fusion.co.uk/edit_pro...user_files )
Top Left, ( Your name ) > Account Settings > Account Information > Account Preferences ( https://www.php-fusion.co.uk/edit_pro...references ) See notifications. ( Yes,keep me informed ).
Edited by Falk on 05-01-2020 14:47,
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Chan
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Chan 0
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Douwe , can you attach me the screenshot of this page from your account.
https://www.php-fusion.co.uk/edit_pro...user_files
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Oleg
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Oleg 10
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Junior Member

I also do not receive email notifications about private messages or about forum topics being tracked. There are no notifications in the spam folder either. Everything worked somewhere about a year ago.

The specified Russian mail from mail.ru . I can’t change it because notifications with confirmation of changes in settings do not come.
Edited by Oleg on 06-01-2020 08:56,
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D
douwe_yntema
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Quote

I also do not receive email notifications about private messages or about forum topics being tracked. There are no notifications in the spam folder either. Everything worked somewhere about a year ago.

The specified Russian mail from mail.ru . I can’t change it because notifications with confirmation of changes in settings do not come.


For me no spam either,
No notifications from forum or PM.

For a year ago everything worked, but suddenly stopped.
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Oleg
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douwe_yntema, what is your email provider? Maybe only Gmail works...?
Edited by Oleg on 06-01-2020 11:01,
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Anonymous User
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I tested it twice yesterday and everything works fine.
Email was in spam folder.
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douwe_yntema
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[attach]attachid=2728&size=fs[/attach] bv[attach]attachid=2728&size=fs[/attach]

Quote

Douwe , can you attach me the screenshot of this page from your account.
https://www.php-fusion.co.uk/edit_pro...user_files
douwe_yntema attached the following image:
Image not found
1 reply
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zizub
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zizub 10
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Member

24/12/2019 I downloaded the Shadowness template from the page https://www.php-fusion.co.uk/infusion...e/?id=1096 I all went well. I received a letter to the registered Yandex.Ru mailbox. I also received a notice in my personal posts, here on the site. I have attached some screenshots from private messages. Letter from Yandex-mail has been removed immediately after receipt. I'm using a desktop computer.
Edited by zizub on 07-01-2020 02:47,
zizub attached the following image:
Image not found Image not found
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Chan
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Chan 0
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@douwe

There is a customise button on the right top of your download list table. Click and check all columns to be shown. Your problem solved.

In the future everyone is advised to post a screenshot before commenting on issues.

My apologies for running site on Babylon but because the error logs are vital to the project progress only I decide to roll it in pending Marketplace and User fields new features like wallet to be made on top of the UF Class. Please bear with us.

For table some issues are css based. Don’t use mobile devices, because screen size collapsing tables now.

I will fix table css within this week.
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A
afoster
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I downloaded a theme the day before yesterday but I can't seem to find it either. It is not in my digital downloads and I did not get any email about the download at all. What do I need to do to find it?
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F
Falk
F
Falk 131
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Make sure that the filters have been checked ( See screen ).
Edited by Falk on 09-01-2020 08:51,
Falk attached the following image:
Image not found
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Chan
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Chan 0
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Please let me know what you've downloaded. I'll need to check before I'm able to answer.
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douwe_yntema
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Quote

This is pretty wierd and first case to me. Please give me some time to inspect and fix on it.

Update: I have put up some CSS file changes to the core. It should fix the monitor view already for your size. Please let me know if it is still not working to you. Sorry for overlooking this earlier.



Now it is working.

Thanks.
smile
0 replies
F
Falk
F
Falk 131
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Quote

My screen looks just like your attached screen.


Try a CTRL+F5 ( Reloads the new CSS ).
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Falk 131
Need help?, Having trouble?
• View our Documentation for Guides, Standards and Functions
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A
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C
Chan 0
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zizub 10
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