New Dutch language support site
Posted by KEFF on 10/31/2008
We are announcing a new support site launch. So far, our experience told us it is a good call to gather more countries on a single support site if they use the same language. The Spanish support site is the first to handle users from more than one country. Actually, they are open to support requests from 20 countries beside Spain - so that would make more than 40 countries that benefit from official PHPFusion support if we add the other national support sites.
While we understand different countries also mean different people and different opinions, our international team is and will be permanently prepared to handle things is a manner that will make support sites run smoothly and pull out the best benefits for the users - because that's our ultimate goal.
In order to achieve this goal we have appointed the right people to lead multinational support sites and our second community built upon the idea of a common language will be the one for the Dutch language, lead by a mixed team of devoted people from both Belgium and The Netherlands.
To recap, multinational support sites allow smaller teams to handle requests from multiple nations. The best developers and managers of the supported countries will form one leading team and they will be able to offer better assistance to everyone.
We hope that all of the users from the Belgian and Dutch sites will enjoy the new site. It means that all users must re-register but that is hopefully a minor matter in the long run. Eventually activities on the Dutch and Belgian present sites will slow down and cease, since the new site will be our Official Dutch Language representative.
Good luck!
KEFF
The support site is now up and running at http://www.phpfusion-nederlands.info!